LEGAL INFORMATION

Terms of Service

Welcome to potterfar.com. These Terms of Service explain the rules, responsibilities, and conditions that apply when you access our website, place an order, or purchase potterfar products.

Last updated: August 19, 2026

WEBSITE OPERATOR

Qingdao Geometric Drawing Star Technology Co., Ltd.

potterfar is owned and operated by Qingdao Geometric Drawing Star Technology Co., Ltd. References in these Terms to “potterfar,” “we,” “us,” or “our” refer to the business operating potterfar.com and providing the products and services available through the website.

IMPORTANT NOTICE

By accessing potterfar.com, using our services, or placing an order, you agree to these Terms of Service and the policies applicable to your purchase. If you do not agree with these Terms, please do not use the website or place an order.

SECTION 01

General Provisions

These Terms apply to visitors, customers, and other users of potterfar.com.

We may update website information, product information, policies, and these Terms when reasonably necessary. Any updated version will be published on the website with the applicable updated date.

SECTION 02

Product Information & Availability

We make reasonable efforts to present product descriptions, dimensions, materials, features, photographs, and other product information accurately.

Actual product colors and appearance may vary slightly because of screen settings, lighting, materials, production characteristics, and other reasonable variations.

Product availability may change. If an ordered product becomes unavailable, we may contact you regarding available options or provide an appropriate refund for the affected item.

SECTION 03

Pricing

Product prices and applicable promotions are displayed on potterfar.com. Prices and promotional offers may change from time to time.

The final order total, including applicable product charges, shipping charges, discounts, and other amounts presented for the transaction, will be displayed during checkout before the order is submitted.

SECTION 04

Orders & Payment

When placing an order, customers must provide accurate and complete billing, shipping, contact, and other information reasonably required to process the purchase.

Available payment methods are displayed during checkout. Payment authorization and processing may be handled by applicable payment service providers.

We may review, refuse, or cancel an order where reasonably necessary because of payment failure, suspected fraud or misuse, incorrect order information, product unavailability, or another legitimate order-processing issue. Where payment has already been collected for an order that we cancel, the applicable amount will be refunded.

SECTION 05

Shipping & Delivery

Orders are generally processed within 1–3 business days. Processing time is separate from carrier transit time.

Delivery estimates may be affected by carrier operations, weather, holidays, customs procedures, destination conditions, or other transportation circumstances. If a shipment is substantially delayed, missing, or cannot be located despite a delivered tracking status, customers may contact Customer Care so the issue can be reasonably reviewed.

SECTION 06

Returns & Refunds

Eligible potterfar purchases may be returned within 180 calendar days after confirmed delivery.

Eligible approved returns qualify for free return shipping when the return method provided or authorized by potterfar Customer Care is followed.

For preference-based returns, products should generally be unused, undamaged, and in their original condition, with original packaging and included accessories or components where reasonably applicable.

Customers must contact Customer Care and obtain return authorization and applicable return instructions before sending a return parcel.

SECTION 07

Refund Processing

Once an eligible returned product has been received and inspected, the return will be reviewed for refund approval.

Approved refunds are issued to the original payment method within 5–10 business days after the eligible returned product has been received and inspected.

Banks, card issuers, or payment providers may require additional time to post the refund after it has been issued.

SECTION 08

Damaged, Defective or Incorrect Products

If a product arrives damaged, defective, incomplete, incorrect, or materially different from the applicable product description, please contact Customer Care with your order number and relevant photos or videos where appropriate.

After the issue is reviewed, potterfar will provide an appropriate replacement, refund, authorized return, or other reasonable solution. Customers will not be required to bear approved return-shipping costs for verified merchant-side issues.

SECTION 09

Order Cancellation & Changes

If you need to cancel an order or change order information, please contact Customer Care as soon as possible.

We will make reasonable efforts to assist, but cancellation or modification may no longer be possible after fulfillment or dispatch has begun. If cancellation is no longer possible, the applicable return process may be available after delivery.

SECTION 10

Intellectual Property

Content displayed on potterfar.com, including text, graphics, branding elements, product photographs, website materials, and other content, may be protected by applicable intellectual property rights belonging to potterfar, its operator, licensors, or content providers.

Website content may not be copied, reproduced, modified, distributed, or commercially exploited without appropriate authorization except where permitted by applicable law.

SECTION 11

Prohibited Activities

Users may not use potterfar.com for unlawful, fraudulent, abusive, or unauthorized purposes.

Prohibited activities include attempting unauthorized access to website systems, interfering with website operation or security, transmitting harmful code, impersonating another person, providing intentionally false information, or misusing website content or services.

SECTION 12

Website Availability & Responsibility

We make reasonable efforts to maintain accurate information and reliable access to potterfar.com, but temporary interruptions, maintenance, technical errors, or other service disruptions may occur.

Nothing in these Terms is intended to exclude, restrict, or limit rights or remedies that cannot lawfully be excluded or limited under applicable consumer protection law.

SECTION 13

Privacy & Personal Information

Personal information collected through potterfar.com is handled in accordance with our Privacy Policy. Qingdao Geometric Drawing Star Technology Co., Ltd. is the legal entity responsible for operating potterfar and for the processing of personal information as described in the applicable Privacy Policy.

SECTION 14

Changes to These Terms

We may revise these Terms when reasonably necessary to reflect changes to our services, website operations, policies, or applicable requirements. The current version will be made available on potterfar.com with its applicable updated date.

OFFICIAL BUSINESS INFORMATION

Qingdao Geometric Drawing Star Technology Co., Ltd.

potterfar and potterfar.com are owned and operated by Qingdao Geometric Drawing Star Technology Co., Ltd.

This address serves as both the registered business address of Qingdao Geometric Drawing Star Technology Co., Ltd. and the designated return address for approved potterfar customer returns. Customers must contact potterfar Customer Care and obtain return authorization before sending any return parcel.

CONTACT

Questions About These Terms?

For questions regarding these Terms of Service, an order, shipping, returns, refunds, or other customer service matters, please contact potterfar Customer Care.